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Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A context menu will show up. It includes in-depth info about all the actions that you can perform on that particular page. Each pop-up window opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast array of how-to videos demonstrating how to work with our hosting Control Panel. They're shot for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you searching for, have a peek at our extensive Frequently Asked Questions section, which comprises questions asked by real customers and provides real solutions. We periodically update our FAQ section with new articles so as to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ database either, you can get in touch with our excellent team of customer service technicians available 24x7x365 and ready to help you with any issue. Each trouble ticket you open will be replied to within 1 hour (the average support ticket response time is about twenty minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com