Live Chat Support in Website Hosting
As we consider the fact that a lot of issues can be resolved if you talk to a live person, we offer a live chat service for all our potential and existing clients. Our chat is online every single day and our support agents can assist you with a variety of questions and issues. If you aren't our customer yet, you are able to find out more about our website hosting packages and the hosting platform in general in order to make sure that your web sites will operate properly on our servers. If you already have an account and you have some questions or you encounter any troubles with some of our solutions, you will be able to join us on the live chat and we can provide the necessary info or assist you to troubleshoot the issue. You'll need to open a trouble ticket for certain issues which require longer time or the assistance of a system administrator, but for a lot of standard troubles you'll receive help on the spot.
Live Chat Support in Semi-dedicated Hosting
We have live chat support that is accessible to all of our prospective and current customers. In case you're looking for a new web hosting account, you are able to chat in real time to one of our representatives and get more info about our Linux semi-dedicated hosting so as to select the best package for your websites. In case you already have an account with us, we will assist you in a very timely manner with general, billing and 1st level technicalmatters. Though in some cases you will need to open a ticket since there are things that cannot be resolved through a live chat, we'll be able to assist you with numerous basic tasks, like installing an email account in an e-mail client or forwarding one domain name to another one. This way, you'll benefit from timely support and you'll save a lot of time.