A 99.9% Server Uptime
We have built our website hosting system using dependable hardware and strongly modified software. Our administrators have installed a modified version of Security–Enhanced Linux on all our machines to ensure maximum security and dependability. We have installed a number of anti–DoS appliances in addition to powerful firewall software to make sure our network is impregnable and secure.
All our Linux website hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you select, the uptime guarantee stays the same.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is important that you also set up your own network architecture. That is why we built a custom–configured internal network in all our datacenters. Relying on top–class Juniper routers and switches, our internal network allows for otherworldly fast data transfer speeds and is completely redundant.
This way you will enjoy a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, irrespective of which web hosting plan you have opted for.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you are unhappy with our hosting services, or if you find them insufficient, or if you decide that you must have a VPS rather than a cloud hosting plan – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you will keep full control of your domain names even when you close your hosting account with us.
24/7 Technical Support
We’ve cautiously chosen each single member of our 24x7 support team to ensure that we can offer you the best possible client care service you can get. Each one of our techs has several years of experience working with hosting accounts behind his back, therefore they know very well what they are doing. And they are at your disposal 24x7x365 – you will be able to get in touch with them whenever you want and they’ll reply to you as soon as possible.
Their average support ticket response time is under twenty minutes, whilst with other hosting suppliers you have to wait around for days. And we also offer a 1–hour response time guarantee. Regardless of what happens, your questions will be replied to in under an hour.